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Hi Friend, The basic premise is that malware can be very good at defending itself, so the best way to remove it, is not to let it run in the first place. You can do this by booting an infected machine from a CD and running an operating system off the CD that treats the C disk as a data disk. You can then run anti-malware software either from the bootable CD (I like The Ultimate Boot CD for Windows) or from another machine on the network.